CLAAS of America recently received Gold Level Recognition in the the Equipment Dealers Association’s (EDA) 2016 Dealer-Manufacturer Relations Survey Report. The annual report highlights the results of a 2,300-participant survey about the relationship between dealers and their suppliers.
The EDA asked equipment dealers to rate up to seven manufacturer lines based on 12 criteria related to operations and support. Only manufacturers who received the minimum number of ratings are included in the final survey results. CLAAS was one of the companies that received Gold Level Recognition in the “Shortline Manufacturer” category. Collectively, 27 companies for all categories were recognized as Gold Level.
“We’re very honored to receive this recognition,” said Eric Raby, CLAAS of America President & General Manager – Sales. “Certainly our products and processes put us in a very positive position in the marketplace, but we place a priority on building close relationships with dealers. Without our dealer partners, the best products and processes won’t get us very far, so the positive feedback received for this recognition indicates that we are delivering value to our distribution.”
CLAAS continues to grow both its product portfolio and its distribution network that support the brand’s expansion roadmap in North America.
The full EDA report is available to dealer members and manufacturers rated in the survey. For more information on becoming an EDA member, contact Joe Dykes at JDykes@EquipmentDealer.org or 636-349-6205.
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